Care in your own home – how it should be
Providing a unique and bespoke alternative to local authority services since 2009.
Bright Care is an award-winning, family-run business, established in 2009 to provide fully managed in-home senior care and companionship services throughout Scotland for private families and individuals. We find our satisfaction through seeing our clients and their families enjoy the benefits of a positive care experience.
We now have more than 180 staff working across 5 locations near you in Scotland. We provide a range of home care services to self-funded seniors who need extra care, companionship and assistance in their own homes and who prefer not to engage with local authority care.
Our in-home care and companionship service provides an alternative to a nursing home allowing clients to remain in the comfort of their own homes. At the same time, your loved ones can have peace of mind knowing that you are being well looked after by professionally trained, supported and registered care staff.
What Makes Us Unique:
- Each office independently rated ‘Very Good‘ or ‘Excellent‘ by the Care Inspectorate.
- Winner – ‘Care Provider of the Year‘ – Scottish Care Awards 2017.
- Work exclusively with self-funding families. No local authority contracts.
- Focus on finding the right fit between our carers and your loved one
- Quality companionship provided through a home visit model of two hours or more.
One of our Companion Carers living in your house with you full time. They can assist with all activities of daily living during the day and overnight. When the level of support required reaches a certain level, it may make both financial and practical sense to look into live in care.
Exceptionally High Satisfaction
As a family-run business, we want our clients to feel like they are gaining themselves an extended family in Bright Care when they use our services. We are committed to helping our clients maintain meaning, purpose and daily fulfilment in their lives. We pride ourselves on the quality of relationships we build with our clients. A recent independent review of our services showed 96% client satisfaction and 100% staff satisfaction. We put a lot of energy into laying the right foundations in setting up our services.
Dedicated Point Of Contact
In addition to our fully-tailored services each of our clients is assigned a key point of contact. They will build a strong working relationship with you as we embark on the journey with you of caring for a loved one. To ensure they can give you as much attention as possible, they only work with a small number of clients each.
They oversee all your care arrangements and manage the Companion Carers that visit your home. They will maintain regular contact with you and will be easily contactable on phone, email and of course, face to face. We also ensure that someone is available to you, 24 hours a day, every day through our on call service. We are here to take the pressure off, going to whatever lengths are required, so you may enjoy more relaxed and meaningful family time with your loved ones.
Bright Care have been caring for me since 2011. They have helped me to enjoy life again and I am so happy with the support I get from Tim and the team. - Jan 2016Anne StocksEdinburgh
I would recommend Margaret or Ranjit to anyone. Anything I ask of Margaret she does it – even my gardening and that's when she finishes inside the house first. So I compliment Bight Care in their choice of applicants. The girls are also friendly and trustworthy. They are a gift from God. - Feb 2016Eve CrawfordEdinburgh
Having been with Bright Care for over two years, it is my privilege to recommend them. The professionalism of their staff is first class. I have all my needs met by the competence and flexibility of my carers. - Sept 2016Joyce MurrayEdinburgh
Bright Care have been really excellent carers, explaining requirements we were unaware of, steering us expertly and helpfully, and offering to undertake extra tasks when we were pressed for time. We could scarcely have asked for a better service in any way. - March 2017Kate JacksonStirling
Bright Care have now helped me with two of my older relatives. Both had very different and complex needs. The two different members of staff who we have experienced have been positive, caring and provided excellent service. I can't rate them highly enough and would have no hesitation recommending this company. - Feb 2017Jane CliffordPerthshire
Latest Case Studies
See our latest video testimonials below. Hear directly from our clients and staff about Bright Care…
“What do I enjoy most? Seeing Joyce achieving things that she kind of lost the ability to do and get stronger every day.”
“I like the idea that you spend quality time with a client. It makes a difference to their life.”