Why Bright care is an award-winning care company

Our story

Tim and Louise Cocking established Bright Care in 2009, following their own frustrating experience of arranging later life care for a much-loved elderly family member. 

Their vision was clear, with the right foundations and resources in place, every elderly person could and should live their later years, with peace, security and purpose, in the comfort of their own homeThey built a team of exceptional carers and staff to deliver later life care. Tim and Louise cultivated a caring and nurturing environment where every team member is valued, encouraged and developed. Working alongside families finding a domiciliary care company for those they love, Bright Care aims to alleviate the complexities and frustrations associated with getting the right care. Bright Care has firmly established itself as one of the top providers of exclusive and privately funded in-home care providers.

Bright Care Office Staff

Our approach

As an award-winning domiciliary care company, Bright Care is proud to do things differently, focusing on the holistic needs of each client, we tailor our care packages to deliver the best care.

Our approach is unique, but simple:

  • We are set up for self-funding families. This means we can offer a fully bespoke and premium care company.
  • We journey alongside you. We believe care at home is best and, if your care needs change, we can develop and evolve the package. We provide a fully managed service. We are available 24/7 every day of the year giving full peace of mind.
  • We focus on relationships. We carefully match loved ones with our Bright Carers, and with visits from two hours or more, we place huge importance in nurturing genuine and meaningful relationships.
  • We are regulated. Our care is consistently graded at the highest levels by care regulators, so you can rest assured that your family will be well looked after by our team.
  • We are experts in elderly care. We believe caring for the elderly goes way beyond routine tasks. Our trusted care and companionship enable those you love to continue flourishing in later years.
  • We are specialists in providing care for those with Parkinson’s, MS, and people living with progressed dementia and Alzheimer’s, and we can work closely with you to deliver the right care.
  • We are not a domiciliary care agency. Therefore, all our Bright Carers are employed by us and are in receipt of competitive pay and benefits.


  • Number one in the UK’s Top Health & Social Care Companies to Work For 2021.
  • The Sunday Times 100 Best Small Companies to Work For 2018.
  • We are #10 in the Best Scottish Companies to Work For in 2018.
  • Scottish Care Housing Support Provider of the Year 2017.

Our company values

As a team, our company values shape everything we do. These are values play out in our day-to-day experiences of the company. They explain what matters most to us in the pursuit of our mission, and how we find purpose in what we do.

Can Do

  • Positive, with an energetic approach to life.
  • Proactive in everything.
  • Light on our feet, nimble & efficient.

Own It

  • Take personal responsibility.
  • Take pride in everything we do.
  • Keep getting better.
  • Know yourself to lead yourself.
Championing People

  • Celebrate people growing & succeeding in life & work.
  • Always up for honest conversations.
  • Find & grow everyone’s spark.

One Team

  • The whole business works as one.
  • Everyone has each other’s backs.
  • We value camaraderie and having fun together.
  • It’s amazing how much can be achieved when no one minds who gets the credit.

A bright future

From one small office in Edinburgh, to multiple branches throughout the UK, our vision is to be the UK’s go-to private and premium domiciliary care company for the elderly. By attracting and nurturing exceptional talent, building cohesive teams, and being an active part of local communities, we will continue to deliver outstanding and award-winning care.

We take great pride in the positive feedback and reviews our clients give us. Visit our Case Studies page to find out more or click the Trustpilot logo below.