Frequently Asked Questions

Home care is when an elderly loved one receives care within the comfort of their own home and retains independence. We offer an at-home bespoke care service to private clients.

With home care from one of our Bright Carers, you can expect exceptional levels of care and visits from two hours or more, so meaningful relationships between clients and carers can develop. Contact us today to find out more about our award-winning care.

A care home is a residential home that offers personal care, meals and accommodation specifically designed for the elderly, especially those with complex medical conditions, mental or learning disabilities. Although you have your own room within a care home, it is much more structured with organised meal times, activities and allocated visiting times.

There is not the same level of independence, privacy or dignity offered with at-home care.

Knowing how to help a negative elderly person can sometimes be challenging. You may find the dynamic between yourself and your elderly loved one changes and their negative behaviour is putting a strain on your relationship.

To help and ease the situation, perhaps try a few of the following:

• Put yourself in their shoes. Try to imagine what it is like to lose your independence, to see your health deteriorating. Perhaps they are feeling bored, lonely or depressed.
• Do some fun activities together. Plan some trips together, perhaps for a cup of tea, a walk or to visit friends. If they are less mobile, why not stay in and play a game or help them with their favourite hobby. 
• Talk to them openly. Try to understand how they are feeling and why. Endeavour to get to the root of their negativity so that together you can make a plan to resolve any fears or worries they might have.
• Enlist the help of a professional. Negative behaviour in an elderly person can also be a sign that they need more help around the home from a professional Carer. Get in touch with us today to find out how we can help.

All of the staff at Bright Care take pride in offering exceptional care. It is important to us that you are always happy with the performance of your Care Assistant. If, for any reason you are not satisfied, we will work with you to find a solution. For those in receipt of self-funded care from us, please discuss your concerns with your Care Manager, or if you wish to make a complaint, your Registered Branch Manager. If you are not satisfied with the outcome, you can escalate your complaint to the Senior Leadership Team.

If an elderly loved one refuses to go into a care home, several factors need to be considered and steps taken to address the situation. It is important to approach the situation with empathy, respect, and a focus on your loved one’s best interests.

 Balancing their autonomy and well-being can be challenging, but involving them in the decision-making process and considering their preferences will help you to find a solution that respects their wishes while ensuring their safety and care needs are met.

Here are some potential actions for you to consider:

• Assess their capacity: evaluate your loved ones’ mental and cognitive capacity to make decisions. If they have the mental capacity to make informed choices, their refusal to go into a care home should be respected, and alternative options should be explored.
• Explore alternative options: if your loved one refuses to go into a care home, consider alternative care arrangements that may be more acceptable to them. These options can include in-home care services, such as daily, weekly, live-in or overnight in-home care from Bright Care.
• Involve social services: contact your local authority to provide a social worker who can assess the situation, provide guidance, and explore available resources and solutions. These professionals can help evaluate your loved one’s needs and available support systems to develop a care plan that respects their autonomy while ensuring their well-being.
• Private care services: if your loved one is refusing a care home due to concerns about leaving their current home or fear of losing independence, providing bespoke care in-home may be a viable solution.
• Legal considerations: in cases where your loved one’s capacity is in question, it may be necessary to consult legal professionals. This can include guardianship proceedings, where a court determines whether the person is incapable of making decisions and appoints a responsible person to make decisions on their behalf.

Living in a care home for the elderly, also known as a nursing home or residential home, can offer support and assistance to individuals who require extra care due to their advanced age. At Bright Care we believe that remaining at home in your later years is best. With our style of at-home care and companionship, this has been made possible for our many clients over the years.

Our care services allow your elderly loved ones to remain within the comfort of their own homes, retain their dignity and independence while receiving the support they need from our exceptional Care Assistants.

There can be disadvantages to living in a care home. These include:

• Loss of independence: One of the primary drawbacks of living in a care home is the loss of independence, as residents may have limited control over their daily routines, schedules, activities, meal options and timings and restrictive visiting hours. 
• Depersonalised care: Due to the large number of residents and limited staff, personalised care can sometimes be challenging to achieve. This can result in a one-size-fits-all approach to caregiving, which may not meet the unique needs and preferences of each individual resident.
• Limited personal space: Many care homes have shared living spaces, which can lead to a lack of privacy and personal space. 
• Lack of familiarity: Moving to a care home often means leaving behind your own home, familiar surroundings, local communities and events, friends, neighbours and routines. 
• Lack of Autonomy: Depending on the excursions, activities and social opportunities offered by the care home, residents might experience boredom and a lack of mental stimulation. Getting out and about is restricted by when and where care home staff choose to go with the client having little choice. 

The benefits of our at-home elderly care services include: 

• Remain at home with bespoke care packages
• Enjoy one-to-one care 
• Regular companionship 
• Continue existing social connections and routines
• Freedom of choice to get out and about when needed
• Maintain control, dignity and independence

Get in touch with our care team today to discuss your loved one’s at-home care needs.

Although there is no set age an elderly person needs care, in 2022 the average age of a person in receipt of support in the UK was 84 years old.

You should consider seeking care for your loved one if it has become unsafe for them to live alone, if there are signs of confusion or disorientation, if they need support because of a medical condition, or any other risks to their personal safety. Advice on how to spot signs of decline in a loved one.

Bright Care offer private tailor made elderly in-home care services. Our services include care and companionship, providing peace of mind for families who cannot always be there to care for their loved ones.

If you believe your elderly loved one needs help with day-to-day activities but cannot afford private care, try completing a care assessment with your local council. More information on this is available from the GOV.UK website.

Change can be difficult, often there can be resistance to care and elderly parents refuse help. This is common and there are a few things you can try.

• Start early – ask open questions before the need for care arises, it will give you time to discuss the available options.
• Be understanding – getting older and needing to rely on others can be scary and upsetting, so try to be understanding and kind when raising this delicate topic.
• Give options – try to give your loved one’s options of where and how they would like to receive their care.
• Create a list – note down anything you feel is causing an issue for them and prioritise these together.
• Seek expert advice – our expert team is on hand to offer you free advice on how to help your loved ones accept that they need care.

Contact us on 0330 024 1327 or by completing our contact form.

Elderly home care services are provided at home to support loved ones living independently. This care can be delivered through a pattern of daytime, live-in or overnight care, depending on the individual’s care needs.

At Bright Care, elderly home care is when our experienced Care Assistants come into an elderly client’s home to deliver first rate care and companionship as a practical and positive alternative to residential care.

The elderly home care we offer is comprehensive:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting)
• Home-based activities (cooking, baking, gardening)
• Support at social events (family gatherings, clubs, religious services)
• Personal hygiene (washing, getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, paying bills)

Our elderly care is the provision of care for elderly loved ones living independently in their own homes. Our daytime visits are always two hours or more, with the same Care Assistant, enabling meaningful relationships to develop. Our Carers and clients are thoughtfully matched during our comprehensive set up process.

The elderly care we offer includes:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting)
• Home-based activities (cooking, baking, gardening)
• Support at social events (family gatherings, clubs, religious services)
• Personal hygiene (washing, getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, paying bills)

At Bright Care the home care services for an elderly person includes a range of care and companionship in the comfort of their own home. Our bespoke services aim to help your loved ones to maintain their independence, improve their quality of life, and ensure their mental and physical well-being. Below is a list of the services we provide; these may vary depending on the individual’s needs: 

• Personal Care: Assistance with daily living activities, such as bathing, dressing, grooming, toileting, and mobility support.
• Medication Management: Help with medication reminders, organising pill boxes, and ensuring the proper administration of medications.
• Meal Preparation: Planning and cooking nutritious meals according to dietary needs and preferences, and assistance with feeding if necessary.
• Companionship: Engaging in conversation, providing emotional support, and participating in activities to alleviate loneliness and promote social interaction.
• Housekeeping: Light housekeeping tasks such as cleaning, laundry, changing bed linen, and maintaining a safe and tidy living environment.
• Transportation: Assisting with transportation to medical appointments, picking up prescriptions, food shopping, social outings, or other errands.
• Respite Care: Providing temporary relief for family caregivers by taking care of the elderly person, allowing the primary caregiver to take a break.
• Mobility Assistance: Helping with walking, transferring from bed to chair, or using assistive devices such as walkers or canes.
• Dementia and Alzheimer’s Care: Specialised care for individuals with cognitive impairments, including memory care, cognitive stimulation, and maintaining a safe environment.
• Emotional Support: Providing companionship, emotional reassurance, and support.

At Bright Care, when determining the best care for an elderly person, our Care Managers take the time to get to know each client to create a bespoke care package based on their individual needs, preferences and circumstances, medical condition, level of independence, and available support systems.

These are the things to consider when choosing the best care services for your elderly loved one:

• Assess individual needs: evaluate their physical, cognitive, and emotional needs. Consider any medical conditions, mobility limitations, memory issues, or specific medical requirements they may have.
• Safety and well-being: ensure that the care plan prioritises their safety and well-being. This includes creating a safe living environment, addressing fall risks and providing assistance with daily activities as needed.
• Personalised care: tailored care is designed to meet the individual’s needs, preferences and desires. It’s important to involve your loved one in the decision-making process where possible.
• Quality of life: focus on enhancing your loved one’s quality of life. Consider services and activities that promote social engagement, mental stimulation, and emotional well-being. Companionship, recreational activities, and opportunities for social interaction can contribute significantly to their happiness and overall well-being.
• Professional Carers: if you choose in-home care, ensure that your chosen Carer is trained, qualified, empathetic and compassionate. They should have experience in caring for the elderly and understand their unique needs.
• Medical care: if your loved one has complex medical needs, consider access to appropriate healthcare services. This may involve coordinating with doctors, nurses, therapists, and other healthcare professionals to ensure regular medical check-ups, medication management and specialised care if required.
• Emotional support: emotional support and companionship can help to combat loneliness and isolation. Regular visits from family members, friends and the services of a Carer can help alleviate these feelings.
• Regular assessments and adjustments: evaluate their care plan to ensure it remains appropriate and effective. As your loved ones’ needs change over time, it is essential to modify their care plan accordingly to provide the best possible care.

At Bright Care, we believe home is best. There are many advantages to remaining in the comfortable and familiar surroundings of your own home in later years. With one-on-one attention from a Care Assistant delivered via a tailored care package, the specific needs, unique requirements, preferences, and routines of the elderly person can be maintained. 

Staying at home with the support of a Care Assistant allows elderly loved ones to remain in their home, promoting a sense of security and reducing the stress associated with a move to an unfamiliar setting.

Home care enables elderly individuals to maintain their independence and autonomy. They can continue to make decisions about their daily routines, receive personalised care, and participate in activities of their choice. This sense of control can contribute to their emotional well-being and overall satisfaction.

With private, at-home care from Bright Care, your elderly loved one will receive companionship, emotional support, regular interactions and develop a meaningful relationship with their allocated Care Assistant, alleviating feelings of loneliness and isolation, which promotes mental and emotional well-being.

When it comes to finding a private Carer, there are various elderly care options to choose from. We recommend that you take the time to discuss the different care options available with your loved one, as you are much more likely to have a successful outcome if they are included in this process.

It is important that you carry out plenty of research before making a choice. Your research could include:

• Assess your loved one’s care needs, to help you decide what level of care is needed.
• Use an online directory to help you find private care providers in your area.
• Seek recommendations, reading reviews and checking out the certifications of the care companies or the qualifications of any private Carers.
• Contact Bright Care for free advice; we can talk you through the care services available to help you to decide what level of care your loved one requires.

Once you have identified potential carers or care companies, it is crucial to thoroughly screen and interview them to ensure they meet your requirements. If you choose to employ someone directly, you will need to check references, qualifications, and relevant experience, and consider conducting face-to-face interviews or trial periods before making a final decision. Additionally, make sure you discuss and agree upon terms of employment, including rates, hours, and duties, before hiring a private Carer.

As a private care company, Bright Care can carry out all of the above employment requirements for you to make the whole process of finding fully managed elderly in-home care services as simple as possible. We carefully match all our fully trained Care Assistants with the client, but if for any reason the match doesn’t work out, we will find another carer who is more suitable.

With private, at-home care from Bright Care, your elderly loved one will receive companionship, emotional support, regular interactions and develop a meaningful relationship with their allocated Care Assistant, alleviating feelings of loneliness and isolation, which promotes mental and emotional well-being.

Finding a suitable and qualified Carer for your parents in their later years can be a complex process. Initially you should determine the level of care your parent(s) need and if they wish to remain in the comfort of their own home or move into a care home. 

If you choose to proceed with finding your own in-home Carer, you are required to recruit, interview, vet and employ them yourself. This is a very complex process, which we have detailed in this article, Where do I start looking for care?

At Bright Care, our fully-managed in-home care services offer exceptional care and companionship for those in their later years. We take care of the whole process of finding the right care for your loved one. We recruit and train exceptional Carers, deliver award-winning at-home care and offer peace of mind to you and your family.

Contact us today to find out more about the in-home elder care packages we offer.

Choosing the right elderly at-home care for your loved ones is a significant decision, so take your time to find a service that meets your parents’ needs and provides them with the best possible care and support. There will be different types of care services and providers within your chosen geographical area. 

At Bright Care, our in-home elder care services are available throughout Scotland and the South East of England, whilst our live-in care services are provided on a nationwide basis. We have multiple Bright Care branches which allows us to offer the strength of a national in-home care service, combined with expert knowledge of each location we cover.

We believe that at-home care is best. Our consistent, supportive and award-winning elderly care and companionship means that remaining at home is possible. We work alongside families to create bespoke and flexible at-home care packages for their loved ones. To find out more about the care services we offer, please get in touch.

Contact us today to find out more about the in-home elder care packages we offer.

Bright Care can help take care of a parent when you cannot take care of them yourself. We offer tailored at-home care for those in their later years. Our services include hourly daytime care, live-in care and overnight care. Please get in touch with our team today to discuss your loved one’s at-home care needs. 

The advice section on our website can help you explore your elder care options. It includes advice on finding the right care, financial planning, better well-being for the elderly, as well as legal and regulatory information.

We recommend that you start by reading our ‘Where do I Start Looking for Elder Care’ and our ‘How to Prepare for the Care of an Elderly Relative’ advice.

The cost of elderly home care will vary greatly depending on your geographical area and the level of service required. At Bright Care we offer care packages that are tailored to our clients’ needs, including live-in care, hourly daytime care, overnight and sleepover care, respite care, and specialised care for those with Alzheimer’s or Dementia. 

Find out more about the cost of our care.

The average cost you need to pay for home carers varies but you can expect to pay somewhere between £20 to £30 an hour. The cost of home carers can fluctuate greatly depending on geography, service level and your loved one’s level of need.

At Bright Care, our packages are tailored to individual needs and home help costs vary depending on the level of care required; daytime, live-in or overnight care. We are committed to being fully transparent with our costs and we encourage you to get in touch with your local branch to discuss your requirements, which will give us the information we need to provide you with an accurate quote.

The cost of elderly care in the UK can vary depending on a number of factors, including the geographical location and the type and level of care needed. 

At Bright Care we offer care packages that are tailored to our clients’ needs, including live-in care, hourly daytime care, overnight care and respite care. Find out more about the cost of our care. 

It is important to note that the cost of elderly care can vary widely depending on the specific circumstances and needs of the individual requiring care. Additionally, the cost of care may be partially or fully covered by government support or insurance policies, depending on eligibility criteria and the type of care required.

The cost of a Carer for the elderly per hour in the UK can vary depending on the geographical region, the level of care required, the qualifications and experience of the Carer, and whether it’s provided by an agency or an independent care provider. The rates can also differ for live-in care compared to hourly care. When engaging a professional care provider or in-home care agency, it is advisable to inquire directly about their current rates and any additional fees or charges that may apply.

At Bright Care, we are committed to being fully transparent with our costs and we believe that fully-managed and bespoke in-home elderly care services are an investment in your peace of mind and in the quality of life of your loved ones.

 The cost of our tailored care packages depends on the level of care that is required. We offer hourly daytime care, 24-hour live-in care or overnight care. We encourage you to get in touch with your local branch to discuss requirements which will give us the information we need to provide an accurate quote.

In the UK, there are several financial support options available to assist with elderly care. The specific support programmes and eligibility criteria may vary based on factors such as the individual’s care needs, financial situation, and geographical location. 

Some of the key forms of financial support for elderly care in the UK include:

• Local Authorities offer financial assistance for elderly care through means-tested assessments. This includes services such as home care, residential care, and nursing care. Individuals may be eligible for financial support based on their income, assets, and care needs. Local authority support is subject to a financial assessment and varies between different regions.
• Attendance Allowance is a non-means-tested benefit provided by the UK government. It is available to individuals aged 65 or older who have care needs. The allowance is designed to help with personal care and support for those who need assistance but do not reside in a care home. The benefit is tax-free and can be used to cover the cost of home care or other care-related expenses.
• Pension Credit is a means-tested benefit available to individuals of pensionable age. It provides additional financial support to top up a person’s income. Pension Credit consists of two elements: Guarantee Credit, which tops up income to a minimum threshold, and Savings Credit, which is based on additional income from savings or a second pension.
• For individuals with complex and significant healthcare needs, the National Health Service (NHS) provides fully funded care through the Continuing Healthcare programme. Eligibility for Continuing Healthcare is determined by a comprehensive assessment, and it covers the full cost of care, whether in a care home or at home.

It’s important to note that these are some of the key financial support options available, but there may be additional regional or local programmes and benefits specific to certain areas. To determine eligibility and receive accurate and up-to-date information on available financial support, it is recommended to contact local authorities, the Department for Work and Pensions (DWP), or seek advice from relevant support organisations or charities specialising in elderly care.

Unfortunately, there are no income or capital gains tax reliefs for care payments in the UK, whether made by those in care or those who are paying on behalf of a relative.

According to Age UK  you will need to pay tax on your income if it is over a certain amount, including any earnings, pensions and benefits, interest from savings, income from lettings or from a trust and dividends on shares. However, not all income is taxable, for example pension credit and universal credit, winter fuel payments, individual savings accounts and some national savings and investment products.

We recommend that you seek independent financial advice when planning for the cost of care. For further information on financial planning for elder care, visit our advice pages. 

Home care payments in the UK are not tax deductible, whether made by those in care or those who are paying on behalf of a relative.

For further information on financial planning for elder care, visit our advice pages or contact us for more information on our in-home elder care and companionship services.

We recommend that you seek independent financial advice when planning for the cost of elder care. 

How much you pay for overnight care will depend on your location, the level of care required, the Carer’s qualifications and experience, and whether the Carer is self-employed, employed by an agency or if you opt for a fully managed care service.

As part of our at-home overnight care packages, we offer fully managed overnight care, tailored to your loved one’s needs. This includes overnight sleepover care, a night waking service and an emergency on call service. Our Carers are all highly trained at the Bright Care Training Academy with ongoing support from our dedicated Care Managers so they can provide a reassuring presence throughout the night. 

Please contact us today to find out the cost of our overnight care packages in your area.

When our Bright Carers visit one of their clients at home, they will carry out duties according to the wishes and needs of the individual. Our hourly daytime care includes light housework, support with administering medications, assisting with outings, such as hospital appointments or food shopping. In addition to helping with admin, gardening or cooking, personal hygiene and generally providing companionship, including support at social events such as family gatherings or religious services.

Contact us today to find out more about our award-winning care.

Elderly care duties are the activities that a Care Assistant will perform when visiting their clients. These duties include personal care, such as washing and dressing, exercising, meal and drink preparation, medication reminders, and light housework.

If you choose to engage daytime care from us, our visits start from two hours and focus on the companionship and social aspect of elderly care, as well as the everyday requirements of supported living. To find out more about our tailored elderly care, talk to us today.

Home care workers in the UK can administer medication, providing that they meet specific training and competency requirements. To ensure the safe and effective administration of medication they must follow strict medication administration policies and procedures.

At Bright Care, our in-home Care Assistants are appropriately trained to ensure that they are competent and authorised to administer medication. All of our Care Assistants must adhere to our medication administration policy and procedure.

Bright Care is regulated by the Care Quality Commission (CQC) in England and the Care Inspectorate in Scotland, who set out specific standards that must be met to ensure the safe and effective administration of medication. These standards include Training and Competency, Record-keeping, Medication Management and Risk Assessments.

We pride ourselves on offering exceptional care and it is important to us that you are happy with the performance of your Care Assistant. If, for any reason you are not satisfied with the performance of a Care Assistant, we will work with you to find a solution. For those receiving self-funded care from Bright Care, in the first instance please discuss your concerns with your Care Manager, or if you wish to make a complaint, your Registered Branch Manager. If you are not satisfied with the outcome, you can escalate your complaint to the Senior Leadership Team. 

For those receiving government funded care, we suggest the following:

Step one: in the first instance contact your council if you receive government funded care, or contact your care agency or care company if you are self-funded, to have an informal chat to try and resolve the issue.

Step two: if this does not resolve the issue, you are entitled to make a formal complaint. Ask for a copy of the council’s or care company’s complaint procedure, they are required to provide you with this.

Step three: if you are not happy with the outcome of the complaint’s procedure, regardless of whether you receive local authority care or self-funded care, you can ask the local government or your social care ombudsman to investigate further.

Changing bedding is typically considered part of personal care and hygiene support. It involves removing soiled sheets, pillowcases, and blankets, and replacing them with clean items. This task helps ensure the comfort, cleanliness, and overall well being of the individual receiving care.

At Bright Care our fully-trained Care Assistants carry out the following duties as required by their clients:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting, bed changing)
• Home-based activities (cooking, baking, gardening)
• Support at social events (family gatherings, clubs, religious services)
• Personal hygiene (washing, getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, paying bills)

Find out more about our home help services.

At Bright Care, we expect our home Carers to provide meal preparation and cooking as part of their care and companionship services.

Home cooked meals are an important aspect of in-home care because it ensures that our clients have access to nutritious, well-balanced meals. 

Our tailored Bright Carer services offer clients assistance with meal planning, preparation, washing up, food shopping, portion control, dietary restrictions and assistance with eating where required.

Our Bright Carers can work closely with their clients and their families to ensure that dietary preferences and requirements are met while also considering the individual’s health and medical needs.

To find out more about the in-home care services we offer, please get in touch.

Changing bedding is typically considered part of personal care and hygiene support. It involves removing soiled sheets, pillowcases, and blankets, and replacing them with clean items. This task helps ensure the comfort, cleanliness, and overall well being of the individual receiving care.

At Bright Care our fully-trained Care Assistants carry out the following duties as required by their clients:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting, bed changing)
• Home-based activities (cooking, baking, gardening)
• Support at social events (family gatherings, clubs, religious services)
• Personal hygiene (washing, getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, paying bills)

Find out more about our home help services.

Comparatively, in-home care costs can be less expensive than the cost of a care home and offer much better value and experience. Moving into a care home is a huge upheaval, leaving friends, neighbours and memories behind. There is less space, privacy, independence and visiting times may be restricted. Our care packages are tailored to individual needs, therefore our costs vary according to the type of care required. Our exceptionally well-trained Care Assistants provide regulated live-in care across England and Scotland. We are committed to being fully transparent in terms of our costs, and we encourage you to get in touch with one of our local branches where we can talk you through how our services are costed in more detail.

With Bright Care, your loved ones will receive tailored care that promotes their independence and helps retain their dignity. Most importantly, they will be supported to remain at home and close to the people they love.

 Live-in care from Bright Care typically involves a Care Assistant living in the home of their client to provide care 24 hours a day, 7 days a week. 

Our exceptional Live-in Care Assistants are responsible for providing a range of support services, including assistance with daily living activities such as washing, getting dressed, support with medication, food shopping, hospital appointments, laundry, vacuuming and dusting. Our carers also provide companionship in the form of reading the newspaper, playing games, going for walks, cooking, baking, gardening, as well as support at social events, family gatherings, clubs, religious services and assistance with personal administration.

Live-in care is a good option for people who require around-the-clock care and support, but who wish to remain in the comfort of their own home rather than moving into a residential care home. Our live-in care is personalised to each client and offers a higher level of attention that is particularly beneficial for individuals with complex care needs or who require specialist care.

The work schedule for Live-in Carers can vary depending on the specific arrangement, the needs of the person being cared for, and the agreement between the Carer and the care recipient or their family. At Bright Care we ensure that our clients and their families have a clear understanding of the expectations, working hours, rest periods of their Live-in Carer and we provide any necessary coverage during time off. 

Live-in home care from Bright Care is provided by carefully matched Care Assistants who live their lives alongside their clients in their homes and are on hand to assist with all areas of everyday life. Live-in care is available 7 days a week, 365 days of the year and is usually provided by two Bright Carers who work together on a rotational basis. This could be a week-on/week-off basis, or sometimes staff work in shifts. 

If you would like to find out more about the day in the life of a Live-in Care Assistant, please read Andrea’s story.

Yes, Live-in Care Assistants stay overnight. At Bright Care, carefully matched Carers provide our live-in home care. They live alongside their clients in their homes and will be on hand to assist with all areas of everyday life. Our live-in care services are available 7 days a week, 365 days of the year.

Our comprehensive live-in care services include:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting)
• Home-based activities (cooking, baking, gardening)
• Support at social events (family gatherings, clubs, religious services)
• Personal hygiene (washing, getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, paying bills)

At Bright Care, our live-in care services are available 7 days a week, 365 days of the year. Care is usually provided by two Bright Carers who work together on a rotational basis. This could be a week-on/week-off basis, or sometimes staff work in shifts. 

With our fully managed live-in care our Care Assistants are there for all those little moments, as they live side-by-side with your loved one in their home to provide personal care and companionship.

To find out more about the care services we offer, please get in touch

Live-in care and companionship for the elderly can be a good idea for many families as a complete and holistic alternative to residential care. When elder care and support needs exceed 6 to 8 hours a day, having a Live-in Carer in the house throughout the day and the night to provide care can give reassurance and peace of mind.

Live-in care allows loved ones to remain in a familiar and comfortable home environment. It offers companionship and can reduce feelings of loneliness or isolation, provide constant supervision and assistance, and includes help with daily activities, medication management, meal preparation, and more.

Live-in care from Bright Care provides tailored one-on-one support, which can be very beneficial for those in their later years with complex medical conditions, mobility issues, or cognitive impairments, such as dementia or Alzheimer’s. 

To find out more about the live-in care services we offer, please get in touch.

Whether Live-in Carers buy their own food or have their food provided for them may vary depending on the specific agreement made between the Carer and the client or the client’s family.

In some cases, the client may choose to provide food for their Live-in Carer as part of the compensation package. In other cases, the Carer may be responsible for purchasing their own food. Some clients and their Live-in Carers may choose to have a shared arrangement. It’s important for both the client and their Live-in Carer to discuss and agree upon these arrangements to avoid any misunderstandings.

To find out more about the live-in care services we offer, please get in touch.

Live-in Carers often provide a range of services, including cleaning as part of their responsibilities. The specific duties and expectations for Live-in Carers can vary depending on the needs and agreements between the Carer and their client.

Some common cleaning tasks that Live-in Carers may be expected to perform include:

• Light housekeeping
• Tidying up
• Dusting
• Vacuuming
• Laundry
• Cleaning bathrooms

Clear communication and mutual understanding between the Carer and their client is essential to ensure that everyone understands the role and responsibilities of the Live-in Carer.

To find out more about the live-in care services we offer, please get in touch.

In the UK, home Carers for the elderly can work independently, for home care agencies or for a fully-managed and privately funded care provider, such as Bright Care. 

At Bright Care our home Carers are trained professionals who provide care and companionship to the elderly in their own homes. The role includes assisting with daily living, including activities such as washing, getting dressed, light housekeeping, meal preparation, support with medication, and transportation to medical appointments or social events. With Bright Care our clients also benefit from companionship from their home Carer, as well as high quality care. 

Our Care Managers work closely with their clients and their families to develop a tailored care package to ensure that their clients’ bespoke needs are met. They also ensure that each home Carer is suitably matched to their clients, enabling meaningful and fulfilling relationships.

If you are interested in becoming a home carer for Bright Care, visit our vacancies page.

The qualifications required may vary depending on the specific role and the employer. Having relevant training and certifications can make you a more competitive candidate for home care roles.

At Bright Care we are more interested in your character and personality.  Compassion, empathy and patience are essential. We look for home Carers who love to bring out the best in others. You will need to be committed and reliable, with good verbal and written communication in English and provide proof of right to work in the UK. You would need to pass the Protection of Vulnerable Groups (PVG) or the Disclosure and Barring Service (DBS) checks, in addition to having a driving licence and car are essential.

We have a robust recruitment process and offer all our successful in-home Carers full training at our Bright Care Training Academy, which covers everything you need to know for a successful and rewarding career in care.

The responsibilities of a home carer will vary depending on the specific needs of each client they are caring for. 

At Bright Care our daytime hourly Care Assistants offer high-quality care and companionship during visits lasting upwards of two hours. Their responsibilities include:

• Consistent companionship (reading the newspaper, playing games)
• Support with outings (grocery food shopping, hospital appointments, walks)
• Help around the house (laundry, vacuuming, dusting)
• Home-based activities (cooking and baking, gardening)
• Support at social events (family gatherings, clubs, or religious services)
• Personal hygiene (assistance with washing and getting dressed)
• Health (support with medications)
• Personal administration (help with forms, letters, and paying bills)

All our Care Assistants provide compassionate and professional care that supports the physical, emotional, and social needs of their clients, while also promoting independence and dignity living within the comfort of their own homes.

The number of hours a home Carer can work will depend on various factors, including the job specification, the employer, and the employee’s contract.

At Bright Care we offer our Care Assistants flexible hours that work with their needs and the needs of our clients to ensure they can maintain a healthy work life balance.

Our jobs in care work include a  variety of jobs, including hourly daytime, live-in and overnight care. The specific times you work will vary for each of these roles.

As a professional in-home Carer for Bright Care, you would be expected to provide companionship and care to individuals in their own homes. Your primary role is to assist them with daily living and ensure their overall well-being. 

Here are some of the common duties our exceptional Care Assistants deliver to our clients:

Personal care: in-home Carers help with personal hygiene tasks such as bathing, dressing, grooming, and toileting. They may also assist with mobility, ensuring the safety of the individual.

Medication management: you may be responsible for reminding your clients to take their medications at the prescribed times and ensuring they are following the correct dosage instructions.

Meal preparation: as an in-home Care Assistant you may plan and prepare nutritious meals for your clients, taking into account any dietary restrictions or preferences.

Household tasks: you may assist with light housekeeping duties such as cleaning, laundry, changing bed linen and tidying.

Companionship: providing emotional support and companionship is an important aspect of an in-home Carer’s role. Engaging your clients in conversation, offering them a listening ear, and participating in activities with them to promote social interaction and mental stimulation.

Monitoring health and well-being: Carers should observe any changes in health conditions and well-being, and report them to appropriate healthcare professionals or family members.

Transportation: depending on the client’s needs, you may assist with transportation to medical appointments, food shopping, social engagements or other errands.

Documentation: you would be required to maintain accurate records of your activities, including daily care provided, medication administration, and any changes in the client’s condition.

Communication: an in-home Carer often serves as a point of contact between the client, their family members, and healthcare professionals, relaying important information and updates.

Safety and emergency response: as a Care Assistant for Bright Care, you are trained to identify potential hazards in the home and take any necessary precautions to ensure the safety of your client. In case of emergencies, you would be responsible for following established protocols or contacting the appropriate emergency services.

Being an in-home Carer requires a combination of skills and qualities to effectively meet the needs of individuals under their care. At Bright Care, the most important attributes to us are your character and personality, compassion, empathy and patience. 

Here are some skills and attributes that help to make an exceptional Care Assistant:

• Compassion and Empathy: you should genuinely care about the well-being of others and be able to empathise with the challenges and emotions your clients may be experiencing.
• Patience: caring for individuals who may have physical or cognitive limitations requires patience and understanding. You should be able to provide support at your client’s pace, allowing them to maintain their dignity and independence.
• Communication: effective communication skills are crucial for understanding your client’s needs, collaborating with any healthcare professionals, and maintaining open and clear communication with your clients and their families.
• Observational skills: As an in-home Carer, you need to be attentive and observant, noticing changes in your client’s behaviour, physical condition, or overall well-being. You should be able to report these observations to appropriate parties accurately.
• Flexibility and adaptability: each client may have unique needs and preferences. As their Carer, you should be adaptable and be able to adjust your approach to accommodate different situations and personalities.
• Problem-solving: as an in-home Carer you may encounter various challenges in your work. You should possess critical thinking and problem-solving skills to handle any unexpected situations effectively and make appropriate decisions.
• Physical stamina: the role of a home Carer can be physically demanding, requiring the ability to assist with mobility, perform light housekeeping tasks, and provide physical support as needed.
• Time management: you will often have multiple responsibilities and tasks to fulfil when visiting each client. Effective time management skills are necessary to ensure all essential duties are completed and enough time remains to offer your client companionship, as well as high-quality care.
• Respect for privacy and confidentiality: you will have access to personal and sensitive information about your clients. You must maintain the highest standards of privacy and confidentiality, respecting your client’s rights and maintaining professional boundaries.

The responsibilities of a home Carer will vary depending on the specific needs of each client they are caring for. 

At Bright Care we employ three types of Care Assistants:

• Hourly Care Assistants who offer high-quality care and companionship during visits lasting upwards of two hours. 
• Live-in Care Assistants who live side-by-side with their client in their home to provide care and companionship. 
• Overnight Care Assistants who provide a reassuring presence throughout the night for our clients in the comfort of their own home.

All our Care Assistants provide compassionate and professional care that supports the physical, emotional, and social needs of their clients, while also promoting independence and dignity living within the comfort of their own homes.

As an employed full-time Care Assistant at Bright Care, you would be entitled to a minimum of 28 days of annual leave, including public holidays, if you work five or more days a week.

Holiday entitlement from other care providers and care agencies may differ, it is advisable for Carers to refer to their specific employment contract or consult with their employer or human resources department to determine their exact holiday entitlement.

At Bright Care we offer a variety of Care Assistant jobs, including hourly daytime, live-in and overnight care. 

A good home Carer should always respect the privacy and dignity of their clients, maintain a professional manner, possess the emotional and physical stamina required for care work and relevant skills in areas such as personal care, medication management, mobility assistance and handling medical emergencies.

At Bright Care we recruit Care Assistants who know how to bring out the best in others. We value empathy, compassion, patience, commitment and reliability in all our staff. As the services we offer our clients are care and companionship, we expect our Carers to have a good level of communication so that their clients feel listened to and appreciated. We train all our exceptional Care Assistants via our Training Academy, so that they possess all the knowledge and skills needed for a successful career in care.If you are looking for a job in care, please visit our Become a Carer page to find out more.

The responsibilities of a home Carer will vary depending on the specific needs of the clients they care for. The most common duties for a home Care Assistant include providing friendly companionship, assisting clients with personal care, helping with light housekeeping, assisting with outings, supporting clients with taking medication, assisting clients with walking, mobility, and light exercise, planning and preparing meals, writing updates after each visit and monitoring the overall welfare of clients.

At Bright Care we offer three different roles in care:

• Our daytime hourly Care Assistants offer high-quality care and companionship, with each visit lasting upwards of two hours. 
• Our Live-in Care Assistants live side-by-side with their client in their home providing care and companionship. 
• Our Overnight Care Assistants provide a reassuring presence throughout the night for their client in the comfort of their own home.

All our Care Assistants provide support for the physical, emotional and social needs of their clients, while delivering professional and compassionate care and companionship that promotes the independence and dignity of your loved one within the comfort of their own home.

As a Carer, your holiday entitlement will vary depending on the type of care provided and the company or agency you work for.

At Bright Care we offer good rates of pay and benefits, including paid holiday, to all of our salaried Care Assistants. As a full-time member of our team, you would be entitled to a minimum of 28 days annual leave, including public holidays, if you work five or more days a week.

At Bright Care we offer a variety of jobs in elder care:

• Hourly daytime Care Assistants
• Live-in Care Assistants
• Overnight Care Assistants 

The rate of pay for Carers varies depending on several factors. These include the geographical location, the level of experience and qualifications of the Carer, the specific responsibilities of the role and the organisation hiring the Carer. Additionally, whether the carer is employed by an agency or a care company, or works as a self-employed Carer who is hired directly by the client can also impact the rate of pay.

At Bright Care we offer our salaried daytime Care Assistants an hourly rate of £11.50 – £16.50 depending on their job role and location. Find out more about the jobs in care we offer.

The duties of a home Carer will vary depending on the specific needs of their client(s). 

Most private Care Assistants for the elderly can assist with personal care, help with light housekeeping and meal preparation, support clients with taking medication and light exercise, provide friendly companionship, assist with outings, write reports after each visit and monitor the overall welfare of their client(s).

Click here to apply to become a private home Carer with Bright Care.

The number of hours a Carer works will vary depending on the specific care needs of the client(s). Carers may have part-time or full-time positions, and their hours can range from a few hours per week to providing around-the-clock care. Carers may work shifts, including evenings, overnights, and weekends. Live-in Carers typically provide care 24 hours a day, with scheduled breaks or time off.

At Bright Care we will work with you to provide care work that fits in with your other commitments such as caring for family members, a second job or attending education. 

Click here to apply to find out more about the various Care Assistant roles we offer at Bright Care.

The rate of pay for home Carers depends on geographical location, experience and qualifications, the job role and the care company hiring the Carer. 

At Bright Care we offer our salaried daytime Care Assistants an hourly rate of £11.50 – £16.50 depending on their experience and location. Our Live-in Care Assistants receive £910 per week and our Overnight Care Assistants are paid £81.00 per shift.

The 6 Cs for a Carer are a set of values required by all patient-facing health and social care staff in the NHS who list them as follows:

• Care is at the core of our business and the care services we deliver should always help to support and bring joy to elderly loved ones living independently at home. Our clients have the right to expect their care to be consistently right for them.
• Compassion is how our elder care services are given through meaningful relationships based on empathy, respect and dignity. 
• Competence means that all our Care Assistants and support staff must have the ability to understand their clients’ health and social needs and have the expertise and knowledge to deliver effective care.
• Communication is central to successful caring relationships and to effective team working. It is vital that we take the time to listen to our clients’ needs.
• Courage enables us to do the right thing for the people we care for and to speak up if we have concerns. With courage we hold fast to the unwavering belief that together we will always prevail.
• Commitment to our clients is a cornerstone of what we do. Commitment to our employees allows them to embrace the journey of learning and growing to their full potential.

All our Bright Care employees apply the 6Cs principles to their work and are also expected to follow our core values.

At Bright Care we provide our clients with both home care and live-in care.

As a Home Carer for Bright Care, you will bring joy and purpose to those in their later years by providing care and companionship for your clients within their own homes. Our home visits of two hours or more means that you are there for those little moments, including reading the papers, crafting, baking or drinking tea in the garden, ultimately building and nurturing relationships that will last for life.

As a Live-in Carer for Bright Care you will deliver award-winning 24/7 live-in care and companionship to those in their later years. You will be able to choose from the following working patterns (inclusive of a 2-hour daily break): 1 week on/ 1 week off, 2 weeks on/ 2 weeks off. As a Live-in Carer you will live side-by-side with your client in their home to provide care and companionship. As well as everyday tasks, you will have time to build a nurturing relationship, doing things like visiting friends, going on outings or doing the gardening with your client. 

Apply now if you are interested in joining the exceptional Bright Care team.

At Bright Care, our Live-in Care Assistants work a shift pattern of 1 week on / 1 week off or 2 weeks on / 2 weeks off, with a 2-hour daily break.

If you would like to provide live-in care and companionship, bringing joy and purpose into peoples’ later years, please click here to apply.

The rate of pay for a home Carer in the UK depends on their geographical location, experience and qualifications, the job role and the care company hiring the Carer. 

At Bright Care, our Care Assistants deliver in-home elder care and companionship, bringing joy and purpose into people’s later years. We offer our daytime Care Assistants an hourly rate of £11.50 – £16.50 depending on their experience and location. Our Live-in Care Assistants receive £910 per week and our Overnight Care Assistants are paid £81.00 per shift.

Click here to apply to become a Carer for the elderly with Bright Care.

In the UK, if a bank holiday falls on a day that you don’t normally work, the impact it has on you will depend on your specific employment contract, company policies, and the nature of your job. 

Bright Care operates 24/7 and every Carer will work different days on different routines all year round, some of which may or may not include bank holidays. Public holidays do not affect our employees’ annual holiday entitlements and some public holidays attract a slightly higher rate of pay, especially around Christmas and New Year.

As a Bright Care team member, if you have any queries about which days you need to work, please contact your line manager.

At Bright Care, our Care Assistants deliver in-home elder care and companionship, bringing joy and purpose into people’s later years. Click here to apply to become a Carer with Bright Care.

The rate of pay on a Bank Holiday for a home Carer in the UK depends on their geographical location, experience and qualifications, the job role and the care company hiring the Carer. 

At Bright Care, our staff get paid more for “significant days”, where rates of pay are different from the standard rates. Our significant days are:

• 24th December
• 25th December
• 26th December
• 31st December
• 1st January

Click here to find out more about becoming a Carer for the elderly with Bright Care.

Carers’ work schedules can vary widely based on the type of role they undertake. At Bright Care, our Live-in Care Assistants work a shift pattern of 1 week on / 1 week off or 2 weeks on / 2 weeks off, with a 2-hour daily break.

We also employ hourly daytime Care Assistants who work with various clients on a daily / weekly basis. Our roles are suitable for those who wish to fit their work around other commitments, such as study and/or family.

If you would like to provide in-home elder care and companionship, bringing joy and purpose into peoples’ later years, please click here to apply to become a Carer with Bright Care.

Home care work can be rewarding, but it can also be physically and emotionally demanding. The level of difficulty varies depending on the needs of the client. 

Some aspects to consider when evaluating if home care work is right for you are activities such as lifting, bathing, dressing, and transferring clients. Depending on the client’s mobility and health, this can require a certain degree of physical strength and stamina.

Providing care to individuals who are elderly and possibly experiencing serious health conditions, such as dementia, can be emotionally challenging. Carers often develop close relationships with their clients and may face difficult situations, such as end-of-life care.

At Bright Care we train our Care Assistants in every aspect of their role, so they are fully prepared to deliver exceptional in-home elder care. Each Carer is allocated a Care Manager who supports them with any challenges they may face and is on hand to answer any questions about their role.

Apply now if you are interested in joining the exceptional Bright Care team.

The role of an in-home Carer is to help ensure the hygiene and well-being of their clients. At Bright Care, our Care Assistants may assist with bathing and showering as part of their personal care duties for their clients. The specific level of assistance can vary depending on the client’s needs and abilities.

If you are looking for a career in care, bringing joy and purpose into people’s later years, please apply now.

At Bright Care, our Live-in Carers and Hourly Daytime Carers provide a range of services, including housework, as part of their responsibilities. The specific duties and expectations for Carers must be communicated, so that they understand their role and responsibilities.

Some common housekeeping tasks that Live-in and Hourly Carers may be expected to perform include:

• Light housekeeping tasks, such as tidying up, dusting, vacuuming, and keeping the home in a clean and organised condition.
• Help with laundry, including washing, drying, folding, and putting away clothes and linens.
• Preparing meals and cleaning up after meals is often part of a Carer’s responsibilities. 
• Assisting with keeping the bathroom clean and sanitary, including cleaning sinks, toilets, and showers or baths.
• Other tasks may include making and changing beds, food shopping, medication management and ensuring that prescriptions are taken as directed.

Clear communication and mutual understanding between the Carer and their client is essential to ensure that everyone understands the role and responsibilities of the Carer.

If you are seeking a rewarding role as a Carer for the elderly, please apply now.

At Bright Care, our Care Assistants receive the following perks and benefits when employed by us:

• A competitive salary or hourly wage, depending on your role, experience, and geographical location.
• Our Carers are entitled to paid time off, which includes holiday and sick leave.
• Pension plans to our employed Care staff.
• Some roles offer flexible working hours to accommodate our employees’ needs, such as family commitments or personal preferences.
• Live-in Carers receive meals and accommodation as part of their employment arrangement.
• Carers who provide transportation for their clients receive reimbursement for mileage or other related expenses.
• Reimbursement for transportation or travel expenses to company training.
• Access to training and professional development opportunities, including courses and workshops to enhance skills.
• A supportive work environment, supervision from your line-manager and resources for Carers.
• Recognition of a job well done and appreciation from clients and employers can be given in the form of personal thank yous, awards, events and gifts.

If you are looking for a career in care, bringing joy and purpose into people’s later years, please apply now.

At Bright Care, we pride ourselves on a robust recruitment process. It is important to recognise that our recruitment standards are very high. That is why each step of our process is vital, to ensure that you are the right fit for us and that we are the right fit for you.

Here is what you can expect if you apply to join our team as a Care Assistant:

• Online application
• Interviews
• Obtaining satisfactory references
• Care Assistant training at the Bright Care Academy
• Shadowing a Bright Carer in clients’ homes
• Matching with a client

We recognise that our accomplishments rely on the retention of exceptional Care Assistants, and that is why we only hire the highest calibre of Carers. 

Click here to apply to become a Carer for the elderly with Bright Care.

Qualifications for working in elder care vary depending on the specific role and the level of care you will be providing. 

At Bright Care, the most important attributes to us when hiring a new Care Assistant are character and personality. We look for compassion, empathy and patience in our Carers. We are keen to find the right people to fit the job and the environment they will work in. 

We do not require any qualifications from our new recruits, because our intensive face-to-face onboarding training course delivers a range of courses that foster and support our team of Care Assistants to deliver the highest standard of elderly care. This initial training includes health and social care standards, lifting and handling, record keeping, medication, person-centred care, confidentiality, food hygiene and infection control.

What we seek in our Carers:

• Kind, joyful caring and compassionate individuals with empathy and patience in supporting elderly people to lead fulfilling lives.
• Commitment, reliability and a mature and proactive approach to situations that comes from life experience.
• A driving licence and car are required for this role.
• Good verbal and written communication in English.
• Proof of right to work in the UK.
• To pass the DBS/PVG check.

At Bright Care we take pride in finding the right people to join our team. Our reputation, along with our first-class recruitment process, means we only hire the highest calibre of carers. This is why only 1 in every 200 applicants is successful and is employed by Bright Care as a Care Assistant.

At Bright Care, we believe in investing in our staff. That is why our Bright Care Training Academy is always there to assist with Continuous Professional Learning. We support our Carers to gain the Scottish Social Services Council (SSSC) requirement of achieving an SVQ Level 2 in Social Care within 5 years of starting work in a care role in Scotland. In England, our Carers are required to complete the fifteen Care Workbooks, as stipulated by the within 6 months of starting in a care role. 

If you are seeking a rewarding career in care, please apply now.