We know that the needs of our elderly clients go beyond routine practical tasks. Our carers are there for both the practical assistance and the emotional support. Our visits last from two hours, and for a minimum of ten hours a week, this means that our carers build truly meaningful and trusted relationships with their clients.
We know that consistency is essential with elderly in-home care and the value stable and robust care arrangements bring to the whole family. Clients have the same regular carers and visits are scheduled in advance.
We are registered with the Care Inspectorate in Scotland and the Care Quality Commission in England, who regulate and inspect care services. Each of our branches receives an annual visit from them and we constantly maintain outstanding results in all areas.
We also regularly audit and inspect our own services through our in-house peer-to-peer audit program run by our managers.
High quality in-home care allows our clients to retain a level of independence and dignity that can’t be matched when staying in a care home.
Registered Branch Manager, Edinburgh