We are delighted that our Perth service upon it recent annual inspection received a Grade 6 (Excellent) for its service to clients! Comments from the Perth service’s inspector Neil Morrison include talking of a ‘superb’ service, ‘can’t fault it’!
The branch was particularly praised for its effective and natural daily communication with clients and how it goes to great lengths to make sure each care package is carefully put together and clients are always delighted with the service. It was highlighted how effectively the consistency was working well in terms of outcome for clients and that the core team approach to each care package was paramount to that success.
All clients without exception offered up very favourable comments to the management of the service and how happy they were with it. Care staff also commented on how much they feel valued and listened to and included in the day to day development of the service.
A huge well done to Aga and the team in Perth!