Our Bright Carers
We recognise that our pursuit relies on the retention of exceptional people, and we take pride in finding the right people to join our team. We call it, the ‘Bright Care way’. Indeed our reputation, along with our first-class recruitment process, means we only hire the highest calibre of carers.
Whilst there are many attributes that make our carers great, we primarily hire people based on their character, attitude and alignment with our ethos and values. Our values are:
- Looking In The Mirror. With courage and humility, we look in the mirror and take ownership of the strengths and weaknesses that we see in ourselves. We embrace the journey of learning and growing in our potential to ensure that we are always positioned for our greatest contribution.
- Committing To Each Other’s Highest Good. With courage, we fight for each other’s highest possible good. We uncover and call out the potential in one another and lean into the honest conversations that help us to overcome any behaviours which could limit this potential.
- Journeying Together United As One. With courage, we invest in long-term relationships where we work interdependently, knowing that our colleagues have our backs. We hold fast to the unwavering belief that together we will always prevail.
Relationships First
Quality care and companionship is at the heart of our Bright Carers. Our Bright Carers are ‘person first’, not ‘task first’. This client-centricity is what sets our team apart. Only from meaningful relationships carers can have a significant impact on the quality of their clients’ lives.
Key Qualities
Our Bright Carers are as diverse as our clients so that we have the best possible chance of matching the perfect carer for each client. We believe the ability to care for another is something that is innate and each Bright Carer has been carefully selected on the basis of who they are as a person, and the positive difference that their life experiences can bring to the lives of our clients.
- Life-experience. It’s essential. It helps us all to gain empathy and understanding.
- Positivity. Our Bright Carers are warm-hearted, patient and have great communication skills.
- Reliability. We seek commitment and professionalism to our clients and in situations.
First-Class Training
All Bright Carers, regardless of past experience, go through our on-boarding training. This is an intensive five-day course led by our in-house Bright Care Academy. All carers must additionally complete four E-learning modules and are fully PVG (Protecting Vulnerable Groups) compliant if they work in Scotland, and hold DBS certificates if they work in England. We do this to provide full peace of mind to our clients and their families.
We are also incredibly thorough on our recruitment process prior to our Training Academy to ensure we get the right quality of staff joining our team. Find out more about our recruitment process here.
The magic in our care company is found in the exceptional quality of our people.
Tim Cocking
Founder and Managing Director
What We Look For In Our Carers
- Life-experience. It’s essential. It helps us all to gain empathy and understanding.
- Positivity. Our Bright Carers are warm-hearted, patient and have great communication skills.
- Caring Experience: It’s highly valued during our recruitment process, whether in a professional or informal capacity.
- Reliability. We seek commitment and professionalism to our clients and in situations.
Following the non-negotiable characteristics, we also look for the following understanding:
- To what extent do they understand and value the importance of socialisation in caring for older people?
- Are they seeking long-term relationships with clients and the company?
- Do they have the potential to grow into an ambassador for Bright Care?
