Cranleigh In-Home Care For Seniors
Welcome to Bright Care Cranleigh. We provide relationship-focused care for seniors in the peaceful comfort of their own homes.
Here are some key things we’d love you to know about our care provision:
Successful Care Arrangements. We always take the time to lay the correct foundations needed for care arrangements to be successful the first time, every time.
Lean On Our Expertise. Our care is consistently graded at the highest levels by the care regulators, so you can rest assured that your family will be well looked after by our team.
Local Teams For Local Families. Our local team works alongside your family to ensure that your loved ones receive uncompromisingly reliable, stable and purposeful care.
You can contact us or pop into our office any time, the kettle is always on for you.
Areas We Serve
Our services are available throughout Cranleigh and the surrounding areas, including Haslemere, Shalford, Wonersh, Dunsfold, Chiddingfold, Loxwood, Peaslake, Ockley, Elstead, Fernhurst and Churt. If you’re not sure whether we can help in your area, feel free to get in touch.
Hours Of Operation
Our Cranleigh office is open Monday to Friday from 9am – 5pm. From 5pm – 9pm we have a reduced team available on the same contact number. Outwith these times we have an on-call system, so there is always someone available to speak to 24 hours a day, 7 days a week.
Our Home Care Services
Visiting Care
Visiting care during the day is perfect for those who just need that extra little bit of support to live at home. Our visits are for two hours or more at a time, and for ten hours or more per week. We find this allows long-lasting and meaningful relationships to form. This care can happen between 7am and 10pm, seven days a week.
Live-In Care
This is when one of our Bright Carers lives in your loved one’s house full-time. They are on-hand to assist with all activities of daily living during both the day and overnight. When the level of support required reaches a certain degree, it may make both financial and practical sense to look into live-in care, especially as an alternative to a care home.
Overnight Care
This is the reassuring presence of one of our Bright Carers throughout the night. Our overnight care can be purchased in a block of 10 overnight services and runs from 10pm to 7am.
Call Out & Emergency Service
An assurance that we are always available is one of the reasons why our clients and their families feel confident and comfortable working alongside us. For our clients, we have team members available 24 hours a day via our dedicated call-out phone number.
Welcome Home Service
It’s important to have a warm welcoming home to return to after a hospital stay. For clients returning from a stay in hospital, we ensure all of the important jobs are taken care of: from a lift home, to unpacking bags, taking care of laundry, light housekeeping, shopping and meal preparation.
Additional Care
If you’re a family member or a carer and for some reason your loved one requires more care during a particular time (for example, you’re a part-time carer or you’re going on holiday), a bank of 10 hours can be purchased to top up your regular care with us.
What Our Clients Say
Exceptional Company
Bright Care have been caring for my parents on a daily basis for the past year now. They have been absolutely wonderful and the level of care they provide is as good as it gets. It is clear that it is more than just a job to the Bright Carers as their attention to detail is a credit to them all. I couldn’t recommend them highly enough. They have played a vital role in allowing my parents to remain in their own home.
Providers Of Excellent Carers
We have been working with Bright Care for about eight months providing care for my mother. I can highly recommend them. They are friendly, professional and the carers they have sent us over the months have been lovely. They are very adaptable with last minute requests and have made the whole process very easy. Thank you for providing such a great service.
What Makes Us Unique
We are for self-funding families.
By strategically choosing not to engage with council services, it means we can offer a fully bespoke and premium service.
We provide a fully-managed service.
This means we take the stress out of managing care provision yourself, so you can spend more quality time as a family.
We are regulated.
This means we are regularly reviewed by the Care Quality Commission, the single regulatory body for social care services set up by the English Government.
We go the whole way.
We don’t believe in remaining at home ‘for as long as possible’. Instead, with the right foundations and resources, we believe it possible for elderly people to live out their days with dignity and grace in the comfort of their own homes.
We focus on relationships.
With visits from two hours or more, we place huge importance on building quality and meaningful relationships. We know that having a consistent face is imperative to providing premium care.
We excel at supporting seniors.
By only focusing on the over 65s, we have become experts in senior care.
Meet The Office Team
Meet our highly valued staff working in our newest office in Cranleigh. We are proud to have them as part of our family.
Lindsay is the Registered Manager of the Cranleigh Branch and has worked with Bright Care since 2016. She has many years of experience working in the in-home care sector and intends to grow and develop the branch, ensuring clients and their families fully benefit from our personalised services. Lindsay lives in Cranleigh with her son Daniel and their little dog, Nicknack. She enjoys playing badminton, going to watch ice hockey and pottering around in her garden.
Email: lindsay@brightcare.co.uk
Tel: 01483 617 121
Gemma originally joined our family as a Bright Carer, and then moved to an administration role in 2017. She kept growing within the company, and became an exceptional Registered Branch Manager of our Glasgow team in January 2019. She now lives in Surrey with her husband. She enjoys socialising with friends and family, spending evenings at the cinema and dining out.
Email: gemma@brightcare.co.uk
Tel: 01483 617 121
