Cranleigh In-home Care For Seniors

At Bright Care, we aim to create a solution to the ultimate dream: that with the right foundations and resources, every elderly person can live out their later years, with dignity, security, and purpose, in the comfort of their own homes.

Our Cranleigh office is overseen by our registered manager, Lindsay McClive, who nurtures a committed and cohesive team of professionals who are all dedicated to providing the highest levels of customer service and care.

Our office is open to you and always ready to accept visitors. We always have the kettle on too — feel free to pop in for a visit anytime.

Areas We Serve in Cranleigh

Our services are available throughout Cranleigh and the surrounding areas. If you’re not sure whether we can help in your area, feel free to get in touch.

Hours of Operation

Our Cranleigh office is open Monday to Friday from 9am – 5pm.  From 5pm – 9pm we have a reduced team available on the same contact number. Outwith these times we have an on-call system, so there is always someone available to speak to 24 hours a day, 7 days a week.

Our Services

Visiting Care

Visiting care during the day is perfect for those who just need that extra little bit of support to live at home. Our visits are for two hours or more at a time, and for ten hours or more per week. We find this allows long-lasting and meaningful relationships to form. This care can happen between 7am and 10pm, seven days a week.

Live-In Care

This is when one of our Bright Carers lives in your loved one’s house full-time. They are on-hand to assist with all activities of daily living during both the day and overnight. When the level of support required reaches a certain degree, it may make both financial and practical sense to look into live-in care, especially as an alternative to a care home.

Overnight Care

This is the reassuring presence of one of our Bright Carers throughout the night. Our overnight care can be purchased in a block of 10 overnight services and runs from 10pm to 7am.

Call Out & Emergency Service

An assurance that we are always available is one of the reasons why our clients and their families feel confident and comfortable working alongside us. For our clients, we have team members available 24 hours a day via our dedicated call-out phone number.

Welcome Home Service

It’s important to have a warm welcoming home to return to after a hospital stay. For clients returning from a stay in hospital, we ensure all of the important jobs are taken care of: from a lift home, to unpacking bags, taking care of laundry, light housekeeping, shopping and meal preparation.

Additional Care

If you’re a family member or a carer and for some reason your loved one requires more care during a particular time (for example, you’re a part-time carer or you’re going on holiday), a bank of 10 hours can be purchased to top up your regular care with us.

What Makes Us Unique

We are for self-funding families.

By strategically choosing not to engage with council services, it means we can offer a fully bespoke and premium service.

We provide a fully-managed service.

This means we take the stress out of managing care provision yourself, so you can spend more quality time as a family.

We are regulated.

This means we are regularly reviewed by the Care Quality Commission, the single regulatory body for social care services set up by the English Government.

We go the whole way.

We don’t believe in remaining at home ‘for as long as possible’. Instead, with the right foundations and resources, we believe it possible for elderly people to live out their days with dignity and grace in the comfort of their own homes.

We focus on relationships.

With visits from two hours or more, we place huge importance on building quality and meaningful relationships. We know that having a consistent face is imperative to providing premium care.

We excel at supporting elderly people.

By only focusing on this group, we have become experts in elderly care.

Meet The Office Team

Meet our highly valued staff working in our newest office in Cranleigh.  We are proud to have them as part of our family.

Lindsay McClive

Registered Branch Manager

Lindsay is the Registered Manager of the Cranleigh Branch and has worked with Bright Care since 2016. She has many years of experience working in the in-home care sector and intends to grow and develop the branch, ensuring clients and their families fully benefit from our personalised services. Lindsay lives in Cranleigh with her son Daniel and their little dog, Nicknack. She enjoys playing badminton, going to watch ice hockey and pottering around in her garden.

Email: lindsay@brightcare.co.uk
Tel: 01483 617 121