Your local elderly live-in home care experts in Ponteland

Welcome to Bright Care Ponteland. Working alongside families and relatives, we provide relationship-focused care for elderly loved ones in the familiar comfort of their own homes.

Our live-in home care and live-in companionship for the elderly is a complete and holistic alternative to residential care. Having someone in the house throughout the day and night to provide care can give reassurance, and peace of mind.

Live-in home care is provided by carefully matched carers who live their lives alongside their clients in their homes who will be on hand to assist with all areas of everyday life. Live-in care is available 7 days a week, 365 days of the year. Care is usually provided by two Bright Carers who work together on a rotational basis. Our Bright Carers are employed by us. We never use agency staff to create a care package.

As experts in providing elderly care, we’re here to listen. Wherever you are in your live-in care journey, we can help talk through options. Call us today.

Areas we serve

Our services are available throughout Newcastle upon Tyne, High Callerton, Eachwick, Milbourne, Kirkley, Stannington, Cramlington, Woolsington, Heddon-on-the-wall, and East Wallhouses.

If you’re not sure whether we can help in your area, please get in touch.

 

Hours of operation

Our team is available from 9am to 9pm. Outside these times we have an on-call system, so there is always someone available to speak to 24 hours a day, 7 days a week.

Other locations in England:


Meet the Branch Team

We know getting in-home elder care arranged and understanding your options can be overwhelming. Our team in Ponteland will give you the help and advice you need to make an informed decision and give you peace of mind that your loved one is really well supported in their later years.

Sonia Common at Bright Care

Sonia Common

Registered Branch Manager

Sonia joined Bright Care in October 2017 as Registered Branch Manager for the Scottish Borders branch, having previously worked in different capacities in the care industry delivering high-quality customer service. Sonia has 3 children and 2 grand-daughters who are 7 and 4 and lives in Hawick. Sonia is passionate about music and teaches music in her spare time.

Email: sonia@brightcare.co.uk
Tel: 01896 829 420

Gillian McMillan

Care Manager

Gillian joined Bright Care in 2018 and lives in the Scottish Borders with her husband and daughter. She is a wonderful addition to our team!

Email: gillian@brightcare.co.uk
Tel: 01896 829 420

Danielle Marr

Danielle Marr

Care Manager

Danielle joined Bright Care in September 2022 as a carer, becoming a Care Manager in 2023. She is married with 3 daughters. In her spare time, she likes to go on little adventures with the family, read and go to the theatre.

Email: danielle.marr@brightcare.co.uk
Tel: 01896 829 420

Start A Conversation With Us To See What’s Possible For Your Family.

Our elderly live-in home care services

With live-in care, our Bright Carers live with your loved ones and are on-hand to assist with all activities of daily living during both the day and overnight. This includes:  

  • Consistent companionship (reading the newspaper, playing games)
  • Support with outings (food shopping, hospital appointments, walks)
  • Help around the house (laundry, vacuuming, dusting)
  • Home-based activities (cooking, baking, gardening)
  • Support at social events (family gatherings, clubs, religious services)
  • Personal hygiene (washing, getting dressed)
  • Health (support with medications)
  • Personal administration (help with forms, letters, paying bills)
  • Support throughout the night

What our clients say

Absolutely wonderful

“Bright Care have been caring for my parents on a daily basis for the past year now. They have been absolutely wonderful and the level of care they provide is as good as it gets. It is clear that it is more than just a job to the Bright Carers as their attention to detail is a credit to them all. I couldn’t recommend them highly enough. They have played a vital role in allowing my parents to remain in their own home.”

Sandra Evans

Thank you for providing such a great service

“We have been working with Bright Care for about eight months providing care for my mother. I can highly recommend them. They are friendly, professional and the carers they have sent us over the months have been lovely. They are very adaptable with last minute requests and have made the whole process very easy. Thank you for providing such a great service.”

Alex Connelly

About us

With Bright Care, you can be confident that you have made the right decision for your loved one.

We are for self-funding families.

By choosing not to engage with council services, it means we can offer a fully tailored service.

We provide a fully-managed service.

We are dedicated to supporting the needs of those you love and will adapt the care provided as the requirements change.

We are regulated.

Our care is consistently graded at the highest levels by care regulators, so you can be assured that your family will be well looked after by our team.

We are fully invested.

We take time to carefully set up care arrangements and match our clients and carers. Our companion based care means your loved ones can live with joy and purpose in their later years.

We focus on relationships.

With visits from the same carers for two hours, we place huge importance in nurturing meaningful relationships.

We are experts in elderly care.

We have been providing in-home care since 2009 and have built up a wealth of knowledge and experience in caring for those in their later years.

Our jobs in care

We offer three different job roles in care. Click on the links below to find out more.