Glasgow In-Home Care For Seniors
Bright Care opened our Glasgow offices in 2015, and recently combined the two offices to create a larger care team covering all of Glasgow and its surrounding districts. We have around 60 staff at present.
The branch is overseen by our Registered Branch Manager, Gemma Chabinga, who nurtures a committed and cohesive team of professionals who are all dedicated to providing the highest levels of customer service and care. There’s always fresh tea and real coffee on the go — feel free to pop in for a visit anytime.
Areas We Serve In Glasgow
Our Glasgow office covers a huge area and operates not only in central Glasgow, but also in all of its surrounding districts. If you’d like to find out whether we cover your area, please don’t hesitate to get in contact with our team.
Hours of Operation
Our office is open Monday to Friday from 9am – 5pm. Out with these times we have a reduced staff team working from home, but who are available to you on the same contact number. This means there’s always someone available to speak to 24 hours a day, 7 days a week.
Other Locations:
Our Home Care Services in Glasgow
Visiting Care
Visiting care during the day is perfect for those who just need that extra little bit of support to live at home. Our visits are for two hours or more at a time, and for ten hours or more per week. We find that this allows long-lasting and meaningful relationships to form. This care can happen between 7am and 10pm, seven days a week.
Live-In Care
This is when one of our carers lives in the house with your loved one full-time. They are on-hand to assist with all activities of daily living during both the day and overnight. When the support required reaches a certain level, it may make both financial and practical sense to look into live-in care, especially as an alternative to a care home.
Overnight Care
This is the reassuring presence of one of our carers throughout the night. Our overnight care runs from 10pm to 7am.
Call Out & Emergency Service
An assurance that we are always available is one reason why our clients and their families feel confident and comfortable working alongside us. For our clients, we have team members available 24 hours a day via our dedicated call-out phone number.
Welcome Home Service
It’s important to have a warm welcoming home to return to after a hospital stay. For clients returning from a stay in hospital, we ensure all of the important jobs are taken care of: from a lift home, to unpacking bags, taking care of laundry, light housekeeping, shopping and meal preparation.
Additional Care
If you’re a family member or a carer and for some reason your loved one requires more care during a particular time (for example, you’re a part-time carer or you’re going on holiday), you can look at our ad hoc live-in care to top up the regular care you have with us.
What Makes Us Unique
We find joy in alleviating the stress and frustrations associated with sourcing quality care provision for family members, and empowering elderly people – who just need supporting – to live at home.
We are for self-funding families.
By strategically choosing not to engage with council services, it means we can offer a fully bespoke and premium service.
We provide a fully-managed service.
This means we take the stress out of managing care provision yourself, so you can spend more quality time as a family.
We are regulated.
This means we are regularly reviewed by the Care Inspectorate, the single regulatory body for social care services set up by the Scottish Government.
We go the whole way.
We don’t believe in remaining at home ‘for as long as possible’. Instead, with the right foundations and resources, we believe it possible for elderly people to live out their days with dignity and grace in the comfort of their own homes.
We focus on relationships.
With visits from two hours or more, we place huge importance on building quality and meaningful relationships. We know that having a consistent face is imperative to providing premium care.
We excel at supporting elderly people.
By only focusing on this group, we have become experts in elderly care.
Meet The Office Team
This highly motivated team are all dedicated individuals, with not just a passion for caring for older people, but a desire to deliver high-quality customer service.  They are joined by a wider care team of around 50 companion carers who are all highly-valued members of the Bright Care family.
Gemma is Registered Branch Manager in our Glasgow office. She has worked in care for the past 10 years in many different roles. Gemma lives in Erskine with her husband and is actively involved in her local church. She enjoys socialising with friends and family, spending evenings at the cinema and dining out.
Natalie joined Bright Care in January 2016 as Care Manager. She previously worked as a team leader for a specialised residential dementia unit. She lives in Glasgow with her partner Grant, who is in the Royal Marines. She enjoys walks with her dog, family time, socialising with friends and travel.
Email: natalie@brightcare.co.uk
Tel: 0141 249 0650
Keira joined Bright Care in 2016 as a Bright Carer and in 2018 joined the office team in Glasgow as a Care Manager. Keira lives in Clydebank with her two sons. In her free time she enjoys tap dancing and taekwondo.
Email: keira@brightcare.co.uk
Tel: 0141 249 0650
Anne joined the team in April 2019. After being a finance Co-Ordinator for BBC Scotland and an Admin/Office Manager at St. Enoch Shopping Centre Management, she decided to change direction and to join the care sector 13 years ago. She also graduated in Social Science in 2016, specialising in Psychology, and obtained a Masters degree in Global Social Work and Social Policy in 2018. She is a great addition to the team.
Email: anne@brightcare.co.uk
Tel: 0141 249 0650
Donna recently joined the Glasgow Bright Care Team as Care Operations Assistant. She has six years' experience in the care sector, of which three were as a Bright Carer. She also worked in administration for the University of Glasgow, before becoming a full-time mum of her son, who is now 12. She finds her new role the perfect combination between her administrative and care experience. She lives in Lesmahagow (30 minutes from Glasgow) and she enjoys getting involved in church’s activities, ferrying her son around the country for tennis competitions, and reading.
Email: donna.kelly@brightcare.co.uk
Tel: 0141 249 0650
